Privacy Policy
Noro AI (“we”, “us”) provides AI-powered trading analysis. This policy explains what personal data we collect, how we use it, how we share it, and the choices you have. We aim to collect only what’s necessary to deliver secure, reliable service and support.
Information we collect
- Account & contact data: email address, Telegram handle (if you contact us), and basic profile details you provide.
- Payment data: handled by our payment processors (e.g., card brand, expiry, last 4 digits). We do not store full card numbers.
- Usage data: pages visited, features used, device/browser info, approximate region (from IP), and diagnostic logs used to improve reliability.
- Support content: messages and screenshots you send to our support channels.
How we use data
- Provide and improve Noro AI features, analysis quality, and reliability
- Authenticate access, prevent fraud/abuse, and enforce terms
- Process payments and manage subscriptions
- Respond to support requests and communicate important updates
- Analyze aggregated usage to guide product decisions
Cookies & analytics
We use essential cookies to operate the site and optional analytics cookies to understand performance. You can manage preferences in your browser or via our cookie banner. Aggregated analytics may be provided by third parties.
Payments
Payments are processed by third-party providers (e.g., Stripe/Whop/YouCan). These providers act as independent controllers or processors for payment data. Refer to their policies for details. We receive limited payment metadata for reconciliation and support.
Sharing
We share data with service providers who help us operate the service (hosting, analytics, payments, support). We require them to protect your data and use it only as instructed. We may disclose information if required by law or to protect rights and safety.
Data retention
We retain personal data for as long as necessary to provide service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data.
Your rights
You may request access, correction, deletion, or portability of your data, and object or restrict certain processing. To exercise rights, contact us at support@noroai.plus. We’ll respond within a reasonable timeframe.
International transfers
Your data may be processed in countries other than your own. We take appropriate measures to protect data in line with applicable laws.
Security
We use technical and organizational safeguards including encryption in transit, access controls, and regular reviews. No method is 100% secure, but we work to protect your information continuously.
Contact
Questions about this policy? Email support@noroai.plus or message us on Telegram at t.me/noroaiplus.
Changes to this policy
We may update this policy to reflect changes to our practices or for legal reasons. We’ll post the new date at the top and, if changes are material, we’ll provide additional notice.